Shipping policy

Shipping

COASTALÉ currently ships to addresses within the United States.

Orders placed on business days are processed and handed to the carrier within 1 business day. Orders placed on weekends or holidays begin processing on the next business day.

Shipping options, delivery estimates, and applicable charges are displayed at checkout based on the destination, package size, package weight, and the items in your order.

Once your order has shipped, you will receive a confirmation email with tracking information when available.

Delivery Estimates

Delivery dates shown at checkout begin after the order has been handed to the carrier and are estimates rather than guarantees.

Carrier delays, severe weather, address issues, and other circumstances outside our reasonable control may affect delivery times.

Address Changes

Please review your shipping address carefully before submitting your order.

If you notice an error, contact us immediately at support@coastale.co. Because orders are processed quickly, we cannot guarantee that an address can be changed after an order has been submitted.

Lost or Damaged Packages

If tracking shows that your package has been delivered but you cannot locate it, please check the delivery area, household members, neighbors, and the carrier’s tracking information.

For packages that appear lost in transit or arrive damaged, contact us at support@coastale.co with your order number and any relevant photographs or tracking details. We will review the situation and assist with the available carrier resolution process.

International Shipping

International shipping is not currently available.

Contact

For shipping-related questions, contact us at:

support@coastale.co